Empathy in HR Course
This course equips HR professionals with empathy-driven skills to handle sensitive situations, resolve conflicts, and build a supportive workplace culture while ensuring legal compliance.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Empathy in HR Course provides practical tools to manage sensitive discussions, resolve conflicts, and promote well-being while safeguarding privacy and legal compliance. You'll learn empathetic questioning, active listening, mediation techniques, and ethical decision-making, as well as how to develop organisation-wide empathy programmes that boost performance, cut complaints, and foster a safer, more accountable workplace culture.
Elevify advantages
Develop skills
- Empathetic HR communication: use tone, wording, and body language to ease tension.
- Conflict mediation basics: conduct fair, calm HR meetings that result in clear agreements.
- Psychosocial risk spotting: identify stress, workload problems, and arrange safe follow-ups.
- Legally sound empathy: support employees while upholding confidentiality and compliance.
- Empathy-based performance talks: deliver honest feedback with clarity, care, and respect.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF