People Management Skills Course
This course equips managers with essential skills to handle performance issues effectively, from diagnosis and feedback to investigations and coaching, ensuring fair and productive outcomes.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The People Management Skills Course provides practical tools to manage performance issues with confidence. Learn to assess risks, conduct fair investigations, document accurately, and establish SMART expectations. Develop effective feedback scripts, create targeted performance improvement plans, coach managers through difficult discussions, and monitor team dynamics to avoid escalation and ensure consistent, high-quality outcomes.
Elevify advantages
Develop skills
- Performance diagnosis: swiftly identify root causes and team effects.
- Feedback scripts: create clear, legally sound messages that managers can use immediately.
- PIPs that work: develop concise, measurable plans and monitor progress equitably.
- Fair investigations: conduct impartial interviews, plan for evidence, and document properly.
- Manager coaching: practise challenging conversations, reduce conflict, and follow up.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF