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Basic Conflict Resolution Skills Course

Basic Conflict Resolution Skills Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips you with hands-on strategies to manage daily conflicts effectively. Master techniques like targeted questioning, impartial wording, attentive listening, interpreting body language, and delivering constructive feedback. You'll learn to plan productive sessions, establish team guidelines, record concerns, monitor pacts, control personal responses, and facilitate organised discussions for equitable, enduring outcomes.

Elevify advantages

Develop skills

  • Spot conflict origins, trends, and build-ups swiftly in the office.
  • Conduct efficient one-on-one and group mediation sessions for quick fixes.
  • Apply calming talk with neutral terms, full listening, and personal statements.
  • Structure powerful HR sessions with plans, rules, and tracking to avoid clashes.
  • Record events, deals, and promises clearly and professionally.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF