Credit Control & Debt Collection Course
Acquire expertise in credit control and debt collection via established 60-day processes, risk evaluation techniques, and proactive measures. Reduce days sales outstanding, craft payment schedules, synchronise sales and finance teams, and leverage polished communication to retrieve funds quicker with minimal resistance. This training equips you to safeguard cash flow effectively in a South African business context.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain a practical framework in this Credit Control and Debt Collection Training to minimise late payments and boost cash flow swiftly. Master designing proactive credit policies, profiling customer risks, assessing payment patterns, and developing risk ratings. Hone skills in professional correspondence, formulating feasible payment arrangements, and deploying a 60-day collections process featuring KPIs, resources, and ready-to-use templates.
Elevify advantages
Develop skills
- Develop 60-day collection processes including reminders, account holds, and escalation protocols.
- Formulate proactive credit policies to decrease late payments and secure cash flow.
- Evaluate payment trends and risk profiles to target critical collections.
- Compose professional B2B collection emails, telephone scripts, and dispute replies.
- Establish compliant payment plans and log all payment commitments in CRM systems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF