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Business Etiquette: Phone, Email, And Text Course
Master the art of professional communication with our Business Etiquette: Phone, Email, and SMS Course, tailored for Business Intelligence professionals. Hone your skills in adapting tone for texts, managing urgent comms, and crafting polite messages. Learn to structure emails effectively, maintain professionalism, and understand cultural nuances. Improve phone communication with effective listening and client handling techniques. Boost your career by presenting complex data clearly and collaborating efficiently with cross-functional teams.
- Master text tone: Tailor your tone for effective business text (SMS) communication.
- Email precision: Craft concise, professional emails with clear messaging.
- Cultural awareness: Navigate cultural differences to build positive relationships.
- Phone professionalism: Close calls with confidence and handle client concerns.
- Data discussions: Present complex information clearly in business intelligence.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Master the art of professional communication with our Business Etiquette: Phone, Email, and SMS Course, tailored for Business Intelligence professionals. Hone your skills in adapting tone for texts, managing urgent comms, and crafting polite messages. Learn to structure emails effectively, maintain professionalism, and understand cultural nuances. Improve phone communication with effective listening and client handling techniques. Boost your career by presenting complex data clearly and collaborating efficiently with cross-functional teams.
Elevify advantages
Develop skills
- Master text tone: Tailor your tone for effective business text (SMS) communication.
- Email precision: Craft concise, professional emails with clear messaging.
- Cultural awareness: Navigate cultural differences to build positive relationships.
- Phone professionalism: Close calls with confidence and handle client concerns.
- Data discussions: Present complex information clearly in business intelligence.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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