Relationship Management Course
This course equips you with practical tools to manage customer relationships effectively, from identifying risks to driving growth through strategic planning and communication.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Relationship Management Course shows you how to diagnose account health, map stakeholders, and spot churn risks early using clear metrics and customer signals. Learn to design 90-day stabilisation plans, run outcome-focused QBRs, and build governance that prevents escalation. Practice scripts for difficult conversations, restore trust after issues, and create low-risk upsell and expansion strategies backed by ROI-driven business cases.
Elevify advantages
Develop skills
- Account risk diagnostics: spot churn signals and revenue threats fast.
- Stakeholder mapping: align goals, influence decisions, and secure champions.
- Difficult talks mastery: handle issues, negotiate, and rebuild trust.
- Upsell strategy: design low-risk pilots, ROI cases, and expansion plays.
- 90-day plans: build focused stabilise-and-grow roadmaps with clear KPIs.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF