Problem Solving Course
This course equips you with practical tools to streamline internal requests, eliminate duplicated efforts, and resolve recurring administrative challenges. Through hands-on techniques like lightweight ticketing, root-cause analysis, and simple SLAs, you'll learn to enhance coordination, reduce operational delays, and measure tangible improvements in your daily workflows.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Problem Solving Course shows you how to streamline internal requests, prevent duplicated work, and fix recurring administrative issues with clear, practical tools. Learn lightweight ticketing, root-cause analysis, simple SLAs, room scheduling controls, and step-by-step implementation plans so you can reduce delays, improve coordination, and track measurable improvements across daily operations.
Elevify advantages
Develop skills
- Build lean request intake systems that cut chaos and speed internal support.
- Diagnose admin bottlenecks with root-cause tools, metrics, and stakeholder maps.
- Design clear processes, SLAs, and roles that prevent rework and missed handoffs.
- Optimize meeting room booking with smart policies, calendars, and utilisation data.
- Plan low-risk implementations with action plans, change tactics, and simple KPIs.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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Course in PDF