Collections Department Management Course
Master credit policies, risk-based collection strategies, and KPI tracking to lower DSO, cut bad debt, and secure cash flow. Tailored for accounting professionals handling AR, client relations, and collections teams. Gain practical tools to assess credit risk, segment clients, design playbooks, and monitor key metrics like DSO and recovery rates for sustainable growth.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with practical tools to cut overdue receivables, bolster credit policies, and boost cash flow. Master assessing credit risk, segmenting clients, crafting risk-based playbooks, and tracking KPIs such as DSO and recovery rates. Access ready-to-use workflows, scripts, and policy templates to optimise collections, avoid disputes, and drive sustainable business growth.
Elevify advantages
Develop skills
- Design credit policies: set limits, terms, and collateral to safeguard cash flow.
- Build risk-based collection playbooks: define actions, escalation rules, and timing.
- Analyse AR and credit risk: segment clients, set exposure limits, and create watchlists.
- Streamline collections workflow: assign roles, handle disputes, and integrate systems.
- Track collections KPIs: monitor DSO, recovery rates, and optimise through quick tests.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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