IVR and Telephone Voice-Over Course
Master IVR and telephone voice-over skills tailored for banking, from scriptwriting and vocal techniques to professional recording, editing, and quality assurance for compliant, user-friendly phone systems.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write concise prompts, and adapt language for diverse callers. Learn IVR architecture, caller flows, privacy and accessibility rules, plus tone, pacing, and emphasis for trust and clarity. Build an efficient recording, editing, testing, and delivery workflow so your phone systems sound polished, compliant, and easy to use.
Elevify advantages
Develop skills
- IVR script writing: craft clear, concise banking menus that callers follow fast.
- Vocal delivery for IVR: control tone, pacing, and emphasis for trusted bank prompts.
- Studio-ready recording: capture clean, consistent IVR audio from any pro setup.
- Audio editing for telephony: de-ess, compress, and normalize prompts for clarity.
- IVR QA and handoff: test flows, document files, and deliver client-ready packages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF