from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Voice of the Customer Course teaches you how to set clear VoC goals, map suitable feedback channels, and create concise surveys and interviews that uphold privacy and ethics. You'll learn to organise and analyse quantitative and qualitative data, identify themes, and transform insights into targeted initiatives, experiments, and A/B tests, with practical roadmaps, dashboards, and templates ready for stakeholders.
Elevify advantages
Develop skills
- VoC goal-setting: Convert churn and slowdown into precise, SaaS-ready VoC targets.
- Feedback design: Develop concise surveys, NPS flows, and interview guides quickly.
- VoC analytics: Organise, code, and visualise customer data for clear insights.
- Insight to action: Turn VoC themes into product, UX, and messaging changes.
- Prioritisation & testing: Rank VoC ideas, conduct lean A/B tests, and track impact.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF
