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People Skills Course

People Skills Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

The People Skills Course provides practical tools to manage tricky conversations, ease tension, and foster trust in any team. You'll learn active listening, straightforward messaging, and compassionate replies, then put into practice established conflict resolution and de-escalation methods. Via role-plays, scripts, and uncomplicated communication strategies, you'll build assurance to facilitate disputes, enhance discussion quality, and promote more effective, courteous exchanges.

Elevify advantages

Develop skills

  • Mediation techniques: guide calm, impartial discussions with ready-to-use scripts.
  • Conflict de-escalation: employ quick, neutral wording to diffuse heated scenarios.
  • Active listening mastery: apply NVC, paraphrasing, and SOLER in everyday chats.
  • Team communication plans: create 4-week solutions with clear guidelines and templates.
  • Diagnosing team dynamics: identify underlying causes, unfulfilled needs, and trust problems swiftly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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Course in PDF