People Skills Course
This course equips participants with essential interpersonal skills to improve team interactions, resolve conflicts, and build stronger relationships through practical techniques and real-world application.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The People Skills Course provides practical tools to manage tricky conversations, ease tension, and foster trust in any team. You'll learn active listening, straightforward messaging, and compassionate replies, then put into practice established conflict resolution and de-escalation methods. Via role-plays, scripts, and uncomplicated communication strategies, you'll build assurance to facilitate disputes, enhance discussion quality, and promote more effective, courteous exchanges.
Elevify advantages
Develop skills
- Mediation techniques: guide calm, impartial discussions with ready-to-use scripts.
- Conflict de-escalation: employ quick, neutral wording to diffuse heated scenarios.
- Active listening mastery: apply NVC, paraphrasing, and SOLER in everyday chats.
- Team communication plans: create 4-week solutions with clear guidelines and templates.
- Diagnosing team dynamics: identify underlying causes, unfulfilled needs, and trust problems swiftly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF