Image Management Course
This course provides essential skills for managing and protecting a SaaS brand's image during crises, focusing on positioning, messaging, multi-channel responses, analytics, and stakeholder engagement to ensure swift recovery and long-term reputation growth.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Image Management Course equips you with practical skills to safeguard and bolster a SaaS brand during intense situations. You'll learn to establish solid positioning, create message frameworks prepared for crises, and devise responses tailored to channels like web, email, press, and social media. Employ tested templates, KPIs, simulations, and monitoring tools to address incidents swiftly, restore trust, and foster enduring reputation development.
Elevify advantages
Develop skills
- SaaS brand positioning: rapidly construct reliable, people-focused tech reputations.
- Crisis messaging: develop straightforward, responsible statements for high-stakes incidents.
- Multi-channel playbooks: implement coordinated responses across PR, email, and social media.
- Reputation analytics: monitor NPS, CSAT, sentiment, and churn to inform decisions.
- Risk and stakeholder mapping: rank audiences and concerns for quick reactions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
Course in PDF