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Crisis Management and Communication Course

Crisis Management and Communication Course
from 4 to 360h flexible workload
certificate valid in your country

What will I learn?

This Crisis Management and Communication Course provides a practical toolkit to manage product issues, safety incidents, and public scrutiny with confidence. Learn to identify stakeholders, evaluate risks, respond in the first 72 hours, coordinate with internal teams, develop clear messages, select appropriate channels, comply with regulatory requirements, and restore trust after a crisis using proven, ready-to-use templates.

Elevify advantages

Develop skills

  • Stakeholder mapping: identify key audiences and establish clear crisis objectives quickly.
  • Crisis risk assessment: rapidly evaluate safety, legal, and reputational risks.
  • 72-hour action plans: develop straightforward playbooks, KPIs, and response checklists.
  • High-impact messaging: create concise statements, FAQs, and scripts for all channels.
  • Post-crisis recovery: handle regulators, restore trust, and improve future playbooks.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. A lot of valuable information.
WiltonCivil Firefighter

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