External Stakeholder Communication Course
This course provides essential skills for effective communication with external stakeholders, focusing on strategic messaging, stakeholder engagement, and reputation management to achieve impactful results.

from 4 to 360h flexible workload
certificate valid in your country
What will I learn?
The External Stakeholder Communication Course equips you with practical skills to develop clear, consistent messages for customers, media, and partners. You'll learn to map stakeholders, adapt tone and key points, select effective channels, and plan launches. Additionally, you'll acquire tools for managing difficult questions, collaborating with cross-functional teams, and safeguarding reputation through measurable, high-impact outcomes.
Elevify advantages
Develop skills
- Strategic messaging: develop clear, tested core messages for each audience.
- Stakeholder mapping: segment, prioritise, and tailor communications to key external groups.
- Media relations: meet tech press expectations with precise, timely statements.
- Multichannel launches: plan email, in-app, PR, and social in tight, practical flows.
- Reputation defence: handle tough questions, correct misinformation, and protect trust.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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Course in PDF