Transport Operations Agent Training
Gain mastery over the complete transport operations process, from booking shipments and planning routes to handling documentation, tracking progress, and managing incidents for high-value fragile goods. Develop practical, job-ready skills to reduce delays, control risks, and ensure dependable service as a Transport Operations Agent.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to plan shipments, select appropriate transport modes, and create reliable routes factoring in transit times and risk management. Master handling delicate high-value cargo, precise documentation, efficient use of TMS/WMS, partner coordination, incident handling, and clear client communication through tested workflows, checklists, and templates.
Elevify advantages
Develop skills
- Plan shipments by selecting suitable modes, routes, and realistic transit times for fragile electronics.
- Prepare and verify transport documents including bills of lading, invoices, customs papers, and insurance.
- Operate TMS and WMS systems to input shipment details accurately and monitor status live.
- Respond to incidents like damage, loss, or delays using structured workflows and claims processes.
- Communicate effectively with clients via professional updates, booking confirmations, and delay notifications.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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