Airport Hostess Training
This practical Airport Hostess Training course equips you with essential skills for check-in, boarding, baggage handling, assisting passengers with reduced mobility, upholding safety protocols, understanding passenger rights, and de-escalating situations. Develop professional communication abilities and teamwork with airport staff to provide seamless, secure, and positive travel experiences for all passengers.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Gain confidence in core passenger service skills, including check-in processes, gate management, document verification, and baggage handling regulations. Master coordination with airport departments, data protection measures, assistance for passengers with reduced mobility, delay management, passenger rights awareness, and effective calm communication for resolving conflicts and ensuring top-notch service delivery.
Elevify advantages
Develop skills
- Airport service operations: manage check-in, gates, and passenger movement confidently.
- Safety, security, and data protection: implement procedures, report incidents, and follow privacy guidelines swiftly.
- PRM and special needs support: provide safe and respectful assistance consistently.
- Irregular operations management: inform on rights, rebook flights, and distribute vouchers efficiently under stress.
- Passenger communication: calm tensions, convey information clearly, and accommodate diverse backgrounds.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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