Boarding Course
This course provides essential skills for efficient and safe passenger boarding, including announcements, conflict resolution, and special assistance.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Boarding Course equips you with practical tools to manage smooth, safe, and efficient boarding every time. You will learn to make clear announcements, handle delays, work with the crew, and fix operational issues under pressure. Develop skills in resolving conflicts, providing special assistance, giving safety briefings, controlling carry-on luggage, and accurate reporting to keep passengers informed, calm, and ready to depart on time.
Elevify advantages
Develop skills
- Clear PA announcements: create simple English messages for any disruption.
- Fast boarding plans: organise mixed passengers and recover time safely.
- Conflict resolution at the gate: calm tensions and restore cooperation quickly.
- Special assistance handling: support passengers with reduced mobility, elderly, and families with dignity.
- Safety-first gate operations: enforce carry-on and priority rules with confidence.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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