Stress & Relaxation Techniques for Call Center Agents Course
Discover effective stress management and relaxation methods designed specifically for call centre agents. Detect burnout signs promptly, apply rapid in-shift calming techniques, develop daily recovery plans, establish personal boundaries, and cultivate lasting resilience to handle calls more calmly and boost overall performance. This course provides essential tools for maintaining well-being in high-pressure environments.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This practical course equips you to identify stress, avoid burnout, and remain composed amid ongoing performance demands. Master simple breathing exercises, posture adjustments, and mindfulness practices for use between calls, create feasible daily schedules, and foster enduring resilience through enhanced sleep, physical activity, and diet. Acquire effective methods to establish limits, obtain assistance, and express workload issues clearly.
Elevify advantages
Develop skills
- Design daily stress management plans with practical routines suited to each shift.
- Apply quick self-control techniques during calls using breathing, posture, and mindfulness.
- Identify early burnout indicators and respond proactively to protect performance.
- Communicate workload boundaries effectively and seek appropriate support.
- Build resilience through better sleep, exercise, and recovery practices for sustained energy.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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