CRM for Telemarketing Course
Master CRM tools for telemarketing to elevate call centre performance. Gain skills in cleaning and segmenting leads, scheduling daily call queues, logging calls smoothly, automating follow-ups, and developing dashboards that enhance contact rates, conversions, and overall team output. This hands-on course equips you to optimise operations and drive better results every day.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course teaches you to import, clean, and organise lead data, create smart segments, and set up efficient daily call queues. You will learn to log calls instantly, apply tags, statuses, and workflows, plus automate follow-ups. Build straightforward reports and dashboards to monitor KPIs, improve scripts, and consistently raise conversion rates and productivity in a practical manner.
Elevify advantages
Develop skills
- Lead segmentation expertise: create intelligent call queues to quickly improve conversions.
- CRM data management: import, clean, and organise lead lists for smooth dialling.
- Expert call logging: record outcomes, notes, and follow-ups right in the CRM.
- Workflow automation: leverage tags, statuses, and automations for optimal next actions.
- Telemarketing insights: analyse CRM dashboards and KPIs to enhance daily results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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