Prevention Agent Course
The Prevention Agent Training Course equips security personnel with skills to reduce shop theft using CCTV and patrols, follow legal and ethical guidelines, resolve conflicts peacefully, and partner with store teams to secure assets while upholding customer rights. It focuses on real-world retail security challenges, building confidence in high-pressure scenarios through hands-on tactics and best practices.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Prevention Agent Course offers practical skills for managing shop theft, dealing with customers, and handling store issues confidently. You will learn legal boundaries, force usage rules, de-escalation methods, CCTV operations, patrol strategies, and evidence management. Develop teamwork with shop staff, boost awareness of situations, and use effective methods to minimise losses and safeguard people and property.
Elevify advantages
Develop skills
- Legal adherence in security work: quickly apply rules for searches, detentions, and force.
- Shop loss prevention methods: reduce theft using EAS systems, store layouts, and hidden deterrents.
- CCTV and patrol coordination: design routes, identify weak spots, and preserve video proof.
- Customer service professionalism: manage grievances, calm tensions, and respect privacy.
- Threat evaluation in retail: observe actions, prioritise dangers, and intervene early.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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