Security Control Center Operator Course
This course provides essential training for security control centre operators, focusing on rapid incident response, system operation, communication, documentation, and multi-tasking to maintain professional security operations.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Security Control Centre Operator Course equips you with practical skills to manage alarms, evaluate events within the first five minutes, and organise responses using CCTV, access control, and radio systems. You will learn effective communication, precise record-keeping, procedures tailored to incidents, and prioritising multiple incidents, concluding with robust reporting techniques and tools for ongoing improvement to ensure dependable and professional operations.
Elevify advantages
Develop skills
- Incident triage and response: manage alarms in the first 5 minutes with assurance.
- Control room systems: operate CCTV, access control, and alarms in real time.
- Professional radio and phone: convey clear, concise messages under pressure.
- Incident logging and reports: produce audit-ready logs and succinct security reports.
- Multi-incident management: prioritise, assign guards, and sustain oversight.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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