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Working With Difficult People Course
Improve your firefighting job with our 'How to Handle Palava People Course,' wey e go give you the skills you need for tough situations. Learn how to lead and get people to do things without being the big boss, how to make your team semangat, and how to change bad behaviour for good. Build a good team spirit by making sure everyone trusts each other, works together, and feels included. Learn how to handle stress and talk well so you can sort out fights and understand how the team works. Level up your job skills today.
- Get people to do things without being the big boss: Learn how to sweet-talk people so you can lead well in any situation.
- Sort out fights: Get negotiation and mediation skills so the team can work together smoothly.
- Handle stress: Learn ways to stay calm and help others when things are tough.
- Build team trust: Make sure everyone respects each other and works together so the work environment is good.
- Talk well: Improve your listening and feedback skills so everyone understands each other clearly.

flexible workload from 4 to 360h
certificate recognized by MEC
What will I learn?
Improve your firefighting job with our 'How to Handle Palava People Course,' wey e go give you the skills you need for tough situations. Learn how to lead and get people to do things without being the big boss, how to make your team semangat, and how to change bad behaviour for good. Build a good team spirit by making sure everyone trusts each other, works together, and feels included. Learn how to handle stress and talk well so you can sort out fights and understand how the team works. Level up your job skills today.
Elevify advantages
Develop skills
- Get people to do things without being the big boss: Learn how to sweet-talk people so you can lead well in any situation.
- Sort out fights: Get negotiation and mediation skills so the team can work together smoothly.
- Handle stress: Learn ways to stay calm and help others when things are tough.
- Build team trust: Make sure everyone respects each other and works together so the work environment is good.
- Talk well: Improve your listening and feedback skills so everyone understands each other clearly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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