flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This advanced communication skills course helps you manage high-pressure talks with clarity and assurance. Learn practical scripts for delivering serious news, revealing mistakes, and handling anger or legal issues. Build team trust, organise focused meetings, and record challenging encounters properly. Get short, evidence-based tools you can use right away in actual clinical situations.
Elevify advantages
Develop skills
- Master delivering tough news: clear, caring, legally mindful discussions.
- Manage anger and blame: calm down families and avoid court troubles.
- Reveal errors openly: offer sincere apologies with secure follow-up actions.
- Lead high-pressure team meetings: restore trust, safety, and dialogue.
- Use ready-made scripts: practical words for difficult patient-side chats.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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