Qualified Hospital Service Agent Training
This training equips hospital service agents with essential skills for infection control, efficient room turnover, effective incident response, and clear patient communication, ensuring safer hospitals, better management, and top-quality patient care across all wards and shifts.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills to maintain safe, clean patient areas in hospitals. Master evidence-based cleaning, disinfection, quick room turnover, isolation protocols, waste handling, spill response, and exposure management while following CDC, WHO, and local guidelines. Enhance communication with patients and staff, plus improve shift planning and documentation for full compliance.
Elevify advantages
Develop skills
- Hospital hygiene mastery: apply CDC-grade cleaning and disinfection in any ward.
- Rapid room turnover: execute safe, checklist-based discharge cleaning in minutes.
- Isolation cleaning expertise: prevent cross-contamination in high-risk patient areas.
- Incident response skills: manage spills, exposures, and reports with OSHA-level rigor.
- Patient-centered communication: explain infection control clearly and respectfully.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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