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Patient Communication Skills Course

Patient Communication Skills Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

Gain skills to manage challenging patient talks with clear confidence. Master simple language, empathy replies, tension reduction methods, and bad news delivery via SPIKES framework. Practise real-life scripts, family discussions, follow-up plans, plus self-care routines to fight burnout and improve team work in healthcare settings.

Elevify advantages

Develop skills

  • Master tough conversations using SPIKES protocol, right tone, and body language confidently.
  • Explain medical diagnoses simply with plain words, teach-back method, and no jargon.
  • Quickly calm strong emotions like anger, denial, or fear using empathy techniques.
  • Guide family meetings to agree on wishes, talk DNR options, and record decisions.
  • Safeguard your wellbeing and team with fast debriefs, spotting burnout early, and getting support.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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