Traveler Services and Customer Care Course
Gain mastery in traveller services and customer care through everyday situations. Master managing airline hitches, lodging troubles, unique requests, and critical incidents, all while speaking plainly, soothing frustrated guests, and safeguarding traveller satisfaction alongside business earnings. This training builds confidence in delivering top-notch support amid travel challenges.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Traveller Services and Customer Care Training equips you with hands-on abilities to manage travel hitches, unique demands, and pressing matters assuredly. Gain expertise in finding practical fixes, sorting airline and lodging problems, bargaining deals, and recording details properly. Strengthen dialogue skills, apply simple templates, and offer quick, dependable aid to ensure journeys proceed without hitches.
Elevify advantages
Develop skills
- Airline hitch management: rebook swiftly, reduce expenses, uphold traveller rights.
- Lodging problem fixing: resolve overbookings, arrange backups, regain guest confidence.
- Unique request handling: record requirements, verify with lodgings, prepare reliable plans.
- Incident sorting abilities: gauge priority, balance dangers, respond to time-critical issues.
- Expert guest dialogue: caring responses, straightforward messages, and prepared formats.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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