Tourist Management Course
This course equips participants with essential skills to optimize tour operations, leverage technology, establish quality procedures, manage guest feedback, and design effective city tour services, leading to improved efficiency and visitor satisfaction.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Tourist Management Course teaches you how to manage efficient and dependable city tours by applying clear guidelines, clever technology, and straightforward procedures. You will discover ways to enhance timeliness, interaction with guests, assembly spots, and resolving grievances, all while monitoring key indicators such as prompt starts, contentment levels, and recommendations. Featuring hands-on resources, brief training sessions, and a clear plan for the upcoming season, this course enables you to swiftly elevate your service standards and improve visitor feedback.
Elevify advantages
Develop skills
- Optimising tour operations: create seamless workflows for before, during, and after tours.
- Managing tours with technology: apply CRM systems, GPS tracking, and automation in everyday tasks.
- Establishing service quality procedures: develop checklists, shift handovers, and standards for being on time quickly.
- Excelling in guest feedback: design surveys, monitor key performance indicators, and address complaints promptly.
- Designing city tour services: formulate precise meeting locations, tour scripts, and safety instructions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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