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Tourism and Leisure Reception Officer Training

Tourism and Leisure Reception Officer Training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This practical course equips you to confidently welcome international families, manage efficient check-ins and check-outs, and coordinate resort services. Master handling safety regulations, child protocols, accessibility requirements, signage, written info, and complaints using professional communication, empathy, and organisation for top-notch guest experiences.

Elevify advantages

Develop skills

  • Mastery in resort operations: handle check-ins, services, and schedules effectively.
  • Guest reception proficiency: greet families, verify bookings, and explain services promptly.
  • Expertise in accessibility: assist guests with special needs for safe and adapted stays.
  • Safety and child protection protocols: implement rules, manage risks, and safeguard children.
  • Effective complaint resolution: calm situations and provide suitable solutions.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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