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Professional Hospitality Training

Professional Hospitality Training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

Professional Hospitality Training equips you with practical strategies to enhance guest satisfaction and increase revenue quickly. You will learn to optimise housekeeping and front desk operations, create compelling upsell packages, and handle guest information securely. Gain expertise in service recovery techniques, key performance indicators, feedback mechanisms, basic technology applications and automation, while fostering a robust service culture via focused staff training and performance oversight.

Elevify advantages

Develop skills

  • Design guest journeys by mapping key touchpoints in 4-star hotels to thrill target guests.
  • Excel in service recovery by swiftly handling complaints with structured escalation processes.
  • Harness technology in hospitality using property management systems, CRM, and messaging for personalised experiences.
  • Deliver revenue-driven service by optimising operations, natural upselling, and improving ADR and RevPAR.
  • Coach team performance by training, motivating, and incentivising staff for reliable service excellence.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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