PMR Agent Training
Develop essential skills as a PRM agent in high-traffic airports. Master U.S. regulations including ADA, FAA, and TSA, safe assistance with mobility equipment, respectful communication, cultural sensitivity, quick incident response, and efficient procedures to provide safe, dignified service to passengers with reduced mobility, ensuring compliance and passenger satisfaction.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to assist passengers with reduced mobility confidently in crowded airport terminals. You will cover key regulations like ADA, FAA, and TSA, proper wheelchair handling, infection prevention, and effective time management. Gain expertise in clear communication, cultural awareness, risk assessment, incident handling, and practical checklists for seamless, compliant support.
Elevify advantages
Develop skills
- Master PRM operations: triage passengers, optimise routes to save time, and coordinate with multiple teams.
- Acquire disability assistance skills: perform safe transfers, provide guides, and communicate respectfully.
- Ensure PRM compliance: implement ADA, FAA, and TSA regulations in everyday airport tasks.
- Handle PRM incidents: assess risks, record details, and safeguard passenger rights effectively.
- Maintain hygiene and equipment safety: clean, use, and service mobility aids properly.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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