Hotel Management Short Course
This short course equips hotel managers with essential skills for efficient operations, guest satisfaction, and revenue growth through practical strategies in front office, housekeeping, team management, and upselling.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Hotel Management Short Course provides practical tools to manage a smooth, guest-oriented hotel. You will learn to improve front office operations, quicken check-in processes, and organise housekeeping for timely room preparation. Develop solid daily team routines, manage complaints assuredly, fix service problems, and apply basic KPIs, upsells, and 90-day plans to enhance guest satisfaction and earnings swiftly.
Elevify advantages
Develop skills
- Guest recovery expertise: sort out complaints quickly with clever, easy-going offers.
- Fast check-in setups: create 4–6 step processes that reduce queues and improve feedback.
- Earnings-driven upselling: offer upgrades and extras straightforwardly without annoying guests.
- Team coaching routines: conduct brief sessions, meetings, and reviews that enhance service.
- Housekeeping organisation: synchronise room conditions, repairs, and prompt check-in procedures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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