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Hotel Front Desk & Reservations Training Course

Hotel Front Desk & Reservations Training Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This Hotel Front Desk and Reservations Training Course equips you with hands-on skills to handle calls, make precise bookings, and operate PMS systems effectively. Master check-in and check-out processes, verify payments and IDs, prevent overbookings, use guest communication templates, and resolve conflicts. Employ practical checklists, enhance time management, stay composed under stress, and provide top-notch, efficient service on every shift.

Elevify advantages

Develop skills

  • Professional booking management: handle, record and confirm reservations quickly.
  • Skilled PMS usage: perform check-ins, check-outs, manage accounts and room stock.
  • Overbooking management: avoid problems, reassign guests and ensure satisfaction.
  • Payment and dispute expertise: correct bills, handle payments and settle issues.
  • Front desk efficiency: follow checklists, manage tasks and remain composed.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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