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Hotel Front Desk Receptionist Training Course

Hotel Front Desk Receptionist Training Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

Acquire practical skills for managing guest arrivals, check-ins, check-outs, and room preparation confidently in this Hotel Front Desk Receptionist Training Course. Master professional guest interactions, key English-Spanish service phrases, resolving billing disputes, handling noise and delay incidents, basics of PMS and POS systems, documentation protocols, and stress management techniques to safeguard reputation and ensure top-quality service consistently across every shift.

Elevify advantages

Develop skills

  • Guest communication mastery: handle check-in, complaints, and reviews with ease.
  • Billing dispute resolution: audit folios, explain charges, and prevent double bills.
  • Incident handling skills: manage noise, delays, and room issues with calm authority.
  • PMS and POS proficiency: run check-ins, vouchers, refunds, and reversals fast.
  • Peak-shift performance: triage guests, multitask, and stay resilient under stress.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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