Hospitality and Management Course
This course equips participants with essential skills in hospitality management, focusing on operational efficiency, team leadership, and guest satisfaction through data-driven strategies and practical procedures.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Hospitality and Management Course provides practical tools to improve guest satisfaction and make hotel operations more efficient. You will learn to identify service problems using online reviews, create effective standard procedures, organise front office, housekeeping, and food and beverage teams, and plan a seamless guest experience. You will also gain expertise in leadership, communication, and using data for quality control to achieve consistent and profitable results.
Elevify advantages
Develop skills
- Identify hotel service failures quickly using reviews and on-site checks.
- Develop practical standard procedures and checklists to improve room readiness and cleanliness.
- Lead small hotel teams with clear instructions, feedback, and guidance on changes.
- Redesign guest experiences at check-in, in rooms, and during breakfast for better stays.
- Monitor service key performance indicators with simple dashboards and reports for rapid improvements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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