Guest House Training
Gain expertise in running a small coastal guest house or B&B, covering everything from efficient check-ins, smart staffing, and safety protocols to enhancing guest satisfaction, managing reviews, and driving occupancy and revenue growth. Develop seamless workflows, confident conflict handling, and proven tactics to succeed in the competitive tourism sector today.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This training equips you with hands-on skills to manage a thriving coastal guest house or B&B. Master efficient staffing for small teams, quick check-in and check-out processes, essential safety and upkeep routines, and straightforward daily operations for a 6-room setup. Create welcoming house rules, effective guest interactions, and streamlined front-desk tasks, plus strategies for handling reviews, budget-friendly promotion, key business indicators, and resolving disputes to safeguard reputation and increase bookings.
Elevify advantages
Develop skills
- Optimise guest house operations: manage check-ins, check-outs, and daily tasks for a 6-room property effortlessly.
- Design superior guest experiences: develop clear rules, helpful signage, and friendly coastal greetings.
- Efficiently handle front-desk duties: plan staff shifts, cleaning, and admin tasks in minimal time.
- Drive reputation and earnings: improve reviews, average daily rates, revenue per available room, and direct reservations quickly.
- Resolve conflicts professionally: address noise issues, guest complaints, and service recoveries with skill and poise.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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