Inn and Guesthouse Management Course
This course provides essential skills for managing an inn or guesthouse, covering operations, guest services, team building, and marketing strategies to ensure business success.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Inn and Guesthouse Management Course equips you with practical tools to manage a small lodging business confidently. You will learn how to communicate with guests, resolve complaints, and recover from service issues, alongside handling daily operations, maintaining cleaning standards, and following upkeep routines. Additionally, you will build an effective team through defined roles, training sessions, and standard procedures, while increasing occupancy via clever pricing strategies, off-peak promotions, partnerships with local businesses, and reputation building that emphasises customer reviews and creating unforgettable guest experiences.
Elevify advantages
Develop skills
- Streamlined front desk operations: quick and mistake-free check-in and check-out processes.
- Housekeeping excellence: professional cleaning checklists, linen management, and upkeep procedures.
- Guest experience design: creating memorable breakfasts, providing amenities, and developing review strategies.
- Smart pricing and marketing: off-season deals, online travel agencies, and direct bookings that attract customers.
- Team leadership basics: scheduling shifts, standard operating procedures, training, and giving performance feedback.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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