Car Rental Training
Master the essentials of running car rental operations at airports in the travel and tourism sector. This training covers fleet management, demand forecasting, cleaning processes, risk control, and customer dispute resolution to increase profits, maintain a strong reputation, and ensure seamless rental services for all clients. With practical tools and strategies, you'll handle high-pressure environments confidently and drive business success.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to manage efficient and profitable car rental businesses at busy airports. You will master fleet tracking, cleaning and maintenance scheduling, demand prediction, yield optimisation, and overbooking strategies to safeguard income. Gain expertise in risk management, key performance indicators, and resolving tough customer issues using proven scripts, de-escalation methods, and service recovery techniques for instant application.
Elevify advantages
Develop skills
- Airport fleet oversight: monitor, clean, and prepare vehicles quickly during peak travel periods.
- Demand prediction: forecast sudden bookings and assign vehicles to maximise earnings.
- Yield safeguarding: use overbooking, upgrades, and incentives without revenue loss.
- Risk mitigation: address safety, service, and staff challenges in high-volume airport settings.
- Customer conflict resolution: calm tense situations and convert unhappy clients into loyal repeaters.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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