APMR Agent Training
APMR Agent Training develops essential skills in safe mobility assistance, emergency medical response, and clear communication. It enables you to support passengers with reduced mobility (PRM), work effectively with airlines and security teams, and provide dignified, regulation-compliant service in all airport scenarios, ensuring smooth operations even during peak times.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with practical skills to help passengers with reduced mobility safely and confidently. You will learn health and emergency response procedures, effective communication with passengers who have low English proficiency or are blind, proper wheelchair handling and transfer methods, guide dog management, documentation processes, and coordination with airlines, security, and medical teams to ensure smooth, compliant, and respectful travel experiences.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: respond quickly, document incidents, and coordinate help.
- Safe mobility and wheelchair assistance: execute confident transfers and boarding procedures.
- Communication with low-vision and low-English passengers: use clear, calm, and respectful methods.
- Peak-time triage skills: assess needs rapidly and prioritise PRM support.
- Regulatory compliance for PRM and service animals: follow IATA, ICAO, and local guidelines.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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