Head Waiter Training
Gain mastery in head waiter duties for thriving bars and restaurants. Develop expertise in crisis handling, leading teams, guest recovery, and optimising service flows to manage high-pressure situations, preserve guest satisfaction, and maintain seamless operations throughout every shift. This training equips you with essential tactics for consistent excellence in hospitality.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Head Waiter Training course offers practical skills in leadership, handling crises, and recovering guest satisfaction. You will master smooth dining room operations, teamwork with kitchen and bar staff, managing shortages, solving complaints, and boosting team spirit. Employ practical scripts, checklists, and templates to enhance service, safeguard guest experiences, and ensure top-notch performance each shift.
Elevify advantages
Develop skills
- Crisis management: tackle equipment breakdowns and service disruptions promptly.
- Team leadership: conduct briefings, guide servers, and sustain high morale during stress.
- Dining room oversight: balance seating areas, handle bookings, and maximise table turnover.
- Kitchen and bar coordination: control order pacing, address delays, and uphold guest satisfaction.
- Guest recovery: swiftly resolve issues, offer compensations, and restore customer loyalty.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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