Telephony Equipment Monitoring Course
Gain expertise in monitoring telephony gear for steady voice networks. Cover switch setups, vital KPIs, alarms, and fault workflows to spot problems swiftly, safeguard service levels, and ensure top-notch telecom operations run without hitches.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This course builds hands-on know-how in switch structures, core KPIs, and alarm patterns to quickly spot and fix voice glitches. Master monitoring tools, step-by-step fault-finding, secure fixes and escalations, plus sharp reports, tickets, and logs ready for vendors to deliver solid, quality voice services.
Elevify advantages
Develop skills
- Master telephony KPIs: monitor ASR, GoS, MOS, and congestion live.
- Quick incident handling: assess, rate severity, and escalate wisely.
- Troubleshoot switches: analyse SS7/SIP traces and KPIs to pinpoint faults fast.
- Build monitoring panels: set up NMS/EMS for trunks, signals, and CPU status.
- Produce solid reports: craft tickets, timelines, and RCA files vendors rely on.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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