PABX Course
This course provides comprehensive training on designing, installing, and maintaining PABX systems, focusing on VoIP technologies, call management, and ensuring system reliability for organizational communication needs.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The PABX Course equips you with practical skills to design, set up, and maintain modern voice systems. You will learn about call flows, queues, voicemail, and advanced call handling, then create efficient numbering plans and routing policies. Gain hands-on experience with SIP trunks, LAN preparation, installation, testing, monitoring, troubleshooting, and disaster recovery to ensure reliable, high-quality calling in any organisation.
Elevify advantages
Develop skills
- Design PABX call flows: queues, IVR, voicemail, and business-hour routing.
- Build efficient numbering plans and dial rules for internal and external calls.
- Install and configure IP-PBX: SIP trunks, phones, VLANs, QoS, and security.
- Monitor and troubleshoot VoIP: call quality, one-way audio, and failed calls.
- Plan PABX resilience: backups, SIP failover, and fast disaster recovery.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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