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Troubleshooting Course

Troubleshooting Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This Troubleshooting Course provides a straightforward, repeatable method to sort out problems quicker and with assurance. You will learn organised troubleshooting, LAN and VoIP fault-finding, Windows file sharing and access rights, laptop hardware and speed checks, plus Windows 10/11 system utilities. Develop solid skills in talking things through, recording details, and passing on issues so that every support request is managed properly, swiftly, and in a professional manner.

Elevify advantages

Develop skills

  • Structured troubleshooting: use quick, repeatable diagnostic approaches.
  • Network and VoIP fixes: sort out LAN, Wi-Fi, DNS, and call quality problems.
  • Windows access repair: identify NTFS, shares, and authentication errors.
  • Laptop performance tuning: fix driver, heat, and storage-related lags.
  • Pro IT documentation: prepare clear support tickets, evidence, and handover notes.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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