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office IT support course

office IT support course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This Office IT Support Course equips you with practical tools to confidently tackle everyday office IT challenges. Master step-by-step fixes for Word startup problems, sluggish or crashing Outlook, and network printer glitches, alongside secure remote access techniques, effective user communication, precise ticketing, and routine maintenance to swiftly resolve issues and ensure seamless operations.

Elevify advantages

Develop skills

  • Microsoft Office troubleshooting: quickly resolve Word and Outlook problems in office environments.
  • Network printer support: confidently handle slow printing, blank pages, or print failures.
  • Remote helpdesk workflow: effectively triage, prioritise, and log support tickets.
  • Secure remote support: safely apply remote tools with straightforward user communication.
  • Preventive IT maintenance: implement fast checks, backups, and procedures to reduce disruptions.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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