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IT troubleshooting training

IT troubleshooting training
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

Gain expertise in swift and dependable IT troubleshooting through this practical course. You will learn to identify causes of missing emails, resolve mailbox and gateway faults, and implement core SPF, DKIM, and DMARC protocols. Address sluggish laptops with Windows diagnostic tools, enhance speed, and use secure fixes. Handle chat disruptions, cloud application failures, and shared drive access issues using systematic steps, effective reporting, and strategies to prevent repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery: swiftly track, examine, and correct undelivered messages.
  • Optimise Windows laptops: leverage native tools to fix slowdowns rapidly.
  • Stabilise cloud apps: identify and resolve chat and video call interruptions promptly.
  • Repair network drives: reinstate shared file access, rights, and connections.
  • Apply structured troubleshooting: use reliable processes for all IT problems.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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