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IT Support Course

IT Support Course
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This IT Support Course equips you with practical, step-by-step skills to sort out Windows 10 performance hitches, figure out VPN and remote connection problems, and quickly fix printer and peripheral faults. You'll pick up clear ways to handle tickets, talk to users, and escalate issues, along with troubleshooting Microsoft 365 identities, good interviewing techniques, and proper record-keeping to offer solid, efficient support in any setup.

Elevify advantages

Develop skills

  • Windows performance fixes: quickly diagnose slow PCs with built-in tools.
  • VPN and remote access: resolve auth, DNS, and client issues fast.
  • Printer and peripheral support: pinpoint driver, queue, and network faults.
  • Microsoft 365 identity: troubleshoot MFA, lockouts, and sign-in failures.
  • Pro IT ticketing: triage, document, and communicate clearly in short cycles.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be selected.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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