digital transition training
Digital Transition Training equips technical teams to shift to modern platforms confidently. Master automation, ticket processes, dashboards, and adoption strategies through a focused 4-6 week programme emphasising performance indicators, change handling, and ongoing enhancements for lasting success.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
Digital Transition Training offers a straightforward, step-by-step guide to smoothly adopting new platforms in a few weeks. You'll set clear goals, identify key stakeholders, and create mixed learning experiences with tailored labs, live sessions, and bite-sized modules. Gain practical skills in ticket handling, automation, service agreements, dashboards, and support frameworks to build strong abilities, lower risks, and boost vital service metrics.
Elevify advantages
Develop skills
- Master ticket lifecycles: swiftly create, sort, escalate, and resolve digital tickets.
- Set up automation: craft macros, routing rules, and triggers for efficient workflows.
- Build dashboards and SLA reports: create views, monitor metrics, and share insights quickly.
- Map stakeholders: pinpoint user groups and customise rollout messages.
- Drive data-based improvements: leverage analytics and feedback to optimise adoption.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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