Machine Learning and Deep Learning Course
5/5
This course offers hands-on training in building reliable AI systems for support ticket handling, covering problem definition, dataset creation, text processing, model development, performance evaluation, and deployment with safety measures.

5.0 in rating
flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
This Machine Learning and Deep Learning Course provides a quick, hands-on way to create dependable AI for handling support tickets. You'll learn how to define problems properly, create top-notch datasets, and process text using current embedding techniques. Get skilled in classification models and suggesting answers, along with ways to measure performance, run A/B tests, and fine-tune systems. In the end, you'll connect, watch over, and enhance these systems while keeping strong measures for safety, privacy, and managing risks.
Elevify advantages
Develop skills
- Framing ML problems: quickly change complicated support aims into straightforward ML jobs.
- Data pipelines: plan, tidy up, tag, and divide actual support ticket information.
- Text modelling: develop strong classifiers using CNN, RNN, and Transformers.
- Generating answers: create secure, adjusted workflows that retrieve and generate responses.
- MLOps for support: roll out, track, and better ticket AI in live use.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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