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CRM Course

4.3/5
CRM Course
4.3 in rating
flexible workload from 4 to 360h
valid certificate in your country

What will I learn?

This CRM Course offers a practical, complete guide to planning, setting up, and protecting a modern CRM system. You'll learn to set clear, measurable targets and KPIs, create strong data structures, and develop workflows that smooth out sales, marketing, and customer support. Dive into connections, APIs, and safe access methods, then promote good user uptake through role-specific training, guides, and continuous oversight for lasting CRM results.

Elevify advantages

Develop skills

  • CRM data modelling: quickly design neat schemas, essential fields, and standard records.
  • CRM strategy: set ROI, KPIs, and clear targets for B2B SaaS teams.
  • Secure CRM setup: apply RBAC, field protection, SSO, MFA, and basic compliance.
  • Workflow automation: create lead, deal, and ticket processes with clever triggers and SLAs.
  • Systems integration: link CRM to website, email, helpdesk, and marketing tools.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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