Business and Technology Course
This course equips participants with essential skills to optimize retail operations through technology integration, focusing on assessment, planning, and implementation for improved efficiency and profitability.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Business and Technology Course assists you in swiftly assessing retail operations, identifying key players, and repairing faulty processes across departments. You will learn to create data pathways linking CRM, BI, e-commerce, and finance systems, establish defined responsibilities, and develop step-by-step rollout strategies incorporating KPIs, evaluations, and oversight to ensure reliable system connections, enhanced customer satisfaction, and tangible gains in profit margins.
Elevify advantages
Develop skills
- Retail value assessment: rapidly identify profit losses and customer experience shortcomings in technology-driven retail setups.
- Integration planning: outline complete data pathways across CRM, BI, ERP, and e-commerce platforms.
- Data management: implement master data management, quality standards, and a unified customer perspective promptly.
- Planning and KPIs: create staged technology strategies that match executive objectives and retail indicators.
- Change and risk oversight: handle deployment, staff training, and supervision for dependable functioning.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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