Social Mediator Training Course
Build real-world conflict resolution skills with the Social Mediator Training Course. Learn community mediation, de-escalation, and enforceable neighbourhood agreements to handle disputes, protect safety, and strengthen relationships in your social work practice. This course equips you with practical tools for analysing conflicts, facilitating sessions, and ensuring lasting community cooperation through monitoring and peer strategies.

flexible workload from 4 to 360h
valid certificate in your country
What will I learn?
The Social Mediator Training Course provides practical tools to analyse neighbourhood conflicts, plan safe and inclusive mediation processes, and guide joint sessions from opening to closing. Master de-escalation, active listening, nonviolent communication, and designing clear, enforceable agreements with follow-up, monitoring, and peer mediation strategies to foster long-term community cooperation.
Elevify advantages
Develop skills
- Community conflict analysis: quickly map actors, risks, and root causes.
- Mediation session facilitation: run structured, calm, results-focused meetings.
- De-escalation communication: use NVC and active listening to cool tense cases.
- Agreement design: craft clear, fair, enforceable neighbourhood commitments.
- Follow-up and monitoring: track compliance, outcomes, and resident satisfaction.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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